Effective date: 29-11-25
These Terms of Use ("Terms") govern your use of the mobile application SoulCue AI ("App") and related services. The App is operated by Individual Entrepreneur Dmitrii Kotelnikov, located at Building 5, Ponichala 3 Settlement, Krtsanisi District, Tbilisi 0190, Georgia. Contact: insane.products.studio@gmail.com. By using the App you agree to these Terms.
For users who download the App via the Apple App Store, your use of the App is also subject to Apple’s Licensed Application End User License Agreement ("Apple Standard EULA"). In case of any conflict between these Terms and the Apple Standard EULA, the Apple Standard EULA will govern your relationship with Apple, and these Terms will govern your relationship with us regarding the SoulCue AI service, subscriptions, and content.
Subject to the Apple Standard EULA (where applicable) and these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use.
The App is intended for individuals aged 16 and older. If you are under 16, you may not use the App. If you are between 16 and 18 (or the age of majority in your country), you should use the App only with permission from a parent or legal guardian where required by applicable law.
The App can be used without creating a traditional user account or password. We may use an application-level identifier or similar technical identifier to operate the service, maintain functionality, personalize your experience, and prevent abuse on a specific device or browser.
If you delete the App, reset your device, or clear local storage, some or all of your data, settings, and personalization may be lost.
The App may offer auto-renewing subscriptions that unlock additional features or content.
You can manage or cancel your subscription at any time in Settings → Apple ID → Subscriptions. If a free trial is offered, it will convert to a paid subscription at the end of the trial unless you cancel at least 24 hours before the trial ends.
Subscription availability, pricing, and promotional offers may vary by region and according to Apple’s policies. Any refunds or billing disputes are handled solely according to Apple’s rules and processes. We do not provide additional refunds beyond what Apple allows.
SoulCue AI is a self-help and coaching tool designed to support reflection, communication, and personal development. It is not:
The App does not create a doctor–patient, therapist–client, or similar professional relationship.
In emergencies or crisis situations (including risk of harm to yourself or others), do not rely on the App. Contact local emergency services or crisis hotlines immediately, or seek help from qualified professionals.
No specific outcomes, improvements, or results are guaranteed. Any positive changes in communication, relationships, or emotional well-being may vary by individual and depend on many factors outside our control.
You are responsible for the content you submit to the App (including text, prompts, and any other input). You retain ownership of your input.
By submitting content, you grant us and our service providers a limited, worldwide, non-exclusive license to process, store, and use that content solely for:
AI-generated outputs may be fictional, inaccurate, incomplete, or not suitable for your specific situation. Do not rely on AI responses for decisions involving medical, psychological, legal, financial, or safety matters. Always use your own judgment and, where appropriate, consult a qualified professional.
You agree that you will not:
We may investigate and take action (including suspending or terminating access) if we suspect any violation of these rules.
The App integrates with third-party services and processors, including (but not limited to):
These providers may process certain data as described in our Privacy Policy and in their own terms and policies. By using the App, you may also be subject to the terms and privacy practices of these third parties.
We process personal data as described in our Privacy Policy, which is available in the App and/or on our website. By using the App, you consent to such processing in accordance with the Privacy Policy and applicable law.
We do not sell your personal data and do not use your personal data for third-party advertising or marketing profiling. We may use aggregated or de-identified data to analyze usage and improve the App.
We may suspend or terminate your access to the App or certain features if:
You may stop using the App at any time by deleting it from your device. To stop future subscription charges, you must cancel your subscription in your Apple ID settings; deleting the App does not automatically cancel your subscription.
The App and all content, including AI-generated outputs, are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express or implied, to the maximum extent permitted by law. This includes, without limitation:
You use the App at your own risk.
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, goodwill, or data, arising out of or in connection with your use of (or inability to use) the App, even if we have been advised of the possibility of such damages.
To the extent permitted by law, our total aggregate liability for any claims arising out of or relating to the App or these Terms will not exceed the amount you paid to us through the App during the three (3) months immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you. In such cases, the limitations will apply to the maximum extent permitted by applicable law.
To the extent permitted by law, you agree to indemnify and hold harmless Individual Entrepreneur Dmitrii Kotelnikov and our affiliates, officers, and employees from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to:
These Terms are governed by the laws of Georgia, without regard to its conflict-of-laws principles.
Except where prohibited by applicable law, any disputes arising out of or relating to these Terms or the App will be resolved by the courts located in Georgia. Where the laws of your country require a different venue or provide you with mandatory consumer protections, those protections will continue to apply.
We may update these Terms from time to time, for example when we change or add features, update our business practices, or comply with new legal requirements.
We will post the updated Terms within the App and/or on our website and update the "Effective date" above. When feasible, we will also notify users in the App. Your continued use of the App after the updated Terms become effective means that you accept the changes.
Individual Entrepreneur Dmitrii Kotelnikov
Building 5, Ponichala 3 Settlement, Krtsanisi District, Tbilisi 0190, Georgia
Email: insane.products.studio@gmail.com